FAQ

Yes! Just select the 'Digital Proof Request' upgrade at checkout, and we’ll email you a preview of your design before we move forward with production. That way, you can approve it or request changes to make sure it’s exactly how you want it.

Please note: Proofs must be approved within 24 hours. Unapproved proofs will automatically be considered final and sent to production to avoid delays.

You can easily reach out to our customer support team by clicking the "Contact Us" button at the top of the website. From there, simply fill out the contact form, and we’ll get back to you as soon as possible!

We strive to ensure every order arrives in perfect condition, but if you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Click the "Contact Us" button at the top of the website, fill out the form, and include a photo of the issue. We’ll resolve the problem as quickly as possible.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Your payment information is always kept safe with our encrypted checkout process.

We offer several shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and the shipping method chosen. You’ll see the total cost before completing your purchase.

Due to the personalized nature of custom products, we do not accept returns unless the item is defective or there was an error on our part. If you encounter an issue with your order, please contact us, and we’ll work to resolve it.

Yes, we offer wholesale pricing for businesses and events. If you’re interested in purchasing our products in bulk for resale or large events, please contact us for more information.

We are committed to respecting intellectual property rights and do not produce custom designs that include copyrighted images, logos, or trademarks unless you have explicit permission to use them. Please ensure any custom designs you submit are your original work or are used with permission.

While we strive to match colors as closely as possible, please note that there may be slight variations between the colors on your screen and the final product due to differences in screen settings and printing processes.

If you need to update your shipping address after placing an order, please contact us as soon as possible. We can make changes if the order has not yet been shipped. Once the order is shipped, changes may not be possible.

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your order directly with the shipping carrier.

We occasionally share behind-the-scenes content featuring customer orders on our TikTok and Instagram pages. If you prefer not to have your item included, simply reach out to us at the time of purchase and we’ll be happy to honor your request.