Orders will be prepared and ready to ship within 2 business days after the order is initially placed.
Once shipped, delivery may take anywhere from 2-5 days, depending on the customer's location, the shipping method selected, and USPS current transit times.
If you require your items by a specific date, please inform us PRIOR to placing your order; we will do our best to accommodate if possible.
Please note: We are NOT responsible for any delays in delivery caused by carrier transit times.
Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your order directly with the shipping carrier.
What are your shipping options and costs?
We offer several shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and the shipping method chosen. You’ll see the total cost before completing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Your payment information is always kept safe with our encrypted checkout process.
How can I contact customer support?
You can easily reach out to our customer support team by clicking the "Contact Us" button at the top of the website. From there, simply fill out the contact form, and we’ll get back to you as soon as possible!
Can I see a preview of my custom design?
Yes! Simply select the "Digital Proof +$2.99" upgrade at checkout, and we’ll send you a proof to review before we proceed with production. This ensures that you’re satisfied with the design before it’s finalized.
What should I do if I receive a damaged or incorrect item?
We strive to ensure every order arrives in perfect condition, but if you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Click the "Contact Us" button at the top of the website, fill out the form, and include a photo of the issue. We’ll resolve the problem as quickly as possible.
What is your policy on custom designs with copyrighted images?
We are committed to respecting intellectual property rights and do not produce custom designs that include copyrighted images, logos, or trademarks unless you have explicit permission to use them. Please ensure any custom designs you submit are your original work or are used with permission.
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