Jose and his team are professional, kind, and consistent. This is my second order from them and I was experiencing a shipping nightmare. Due to inclement weather my order was delayed a week and I was nervous it wouldn't make it in time for trip. Jose was reassuring and so helpful. He called USPS on my behalf and we devised a plan of the order didn't come in by a certain date. The customer experience was above and beyond. Luckily I got the package the day before my flight. He's got a loyal customer for life!
